Factory Tours To schedule a factory tour, please complete the form below with your preferred date and time. One of our representatives will contact you promptly to confirm the details. Please note: Factory tours are available Monday-Friday only, with start times of 10am and 1pm. Factory Address: 754 Edelweiss Dr. NE Sugarcreek, OH 44681 Fill out my online form. Fill out my Wufoo form!